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Edge Insights


Gen Z and  How Best to Manage ‘Generation Snowflake’

Law firms are facing new challenges in managing Gen Z employees, whose priorities around work-life balance, social values, and flexibility differ from previous generations. To retain young talent, firms must adapt by understanding Gen Z motivations, supporting hybrid work, and fostering a culture that values feedback and personal growth. With the right approach, law firms can build loyalty and engagement with this highly mobile generation.

In the Age of AI, Legal Directories Still Matter

In a digital age, law firms still rely on traditional legal directories like Chambers and The Legal 500 for credibility and visibility. These directories offer trusted endorsements, boost online presence, and remain key tools for attracting clients and networking, proving that reputation and relationships are as crucial as ever in the legal industry.

Never Be Blindsided by an Unexpected Question Again

In moments of stress, our minds often cloud, leading us to think out loud and ramble in response to unexpected questions. To handle such situations better, the article suggests listening carefully, paraphrasing the question to buy time, and considering whether it’s appropriate to answer immediately. This approach helps create clearer, more focused responses instead of rushed, unorganized ones.

Diverse Voices, Stronger Law Firms The role of Diversity & Inclusion in building a Progressive Law Firm

Diversity and inclusion are crucial for law firms, driving innovation, enhancing client relationships, and attracting top talent. By fostering collaboration and valuing varied perspectives, firms create a stronger internal culture and build trust with clients. In today’s competitive legal landscape, embracing diversity is not optional—it’s essential for success.

Seven Tests for a Strategic Opportunity

Discover the seven essential tests every firm must apply before jumping on unexpected strategic opportunities.

Client Expansion & Client Teams: An Essential Tool in the Growth Toolbox

Law firms often struggle with cross-selling due to barriers like poor client intelligence and internal resistance, requiring a strategic approach to expand relationships and capture new opportunities.

How Fast Technology is Changing the Business of Law

Technology is poised to revolutionize the legal field, transforming everything from case management to client interactions at an unprecedented pace. Discover how emerging innovations will reshape the legal landscape forever.

The rise of the fractional CMO

Unable to afford a full-time CMO? Then a fractional CMO might just be the answer.

Ten Ways to Describe the Client Relationship Partner (CRP) Role

Client Relationship Partners or CRPs are responsible for the overall success of the firm’s long-term relationship with each key client.

Edge International 2024 Survey on the Management of Partner Performance

Edge International’s 2024 survey on law firm management reveals trends in performance standards, financial metrics, and continuous feedback adoption. The study also highlights concerns about stress and the limited use of technology for performance management.