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10 Things Firm Leaders Should Consider For 2025

10 Things Firm Leaders Should Consider For 2025

The Edge International Principals hope you find these suggestions helpful:

Bithika Anand, India

In 2025, law firm leaders need to recognise that relying solely on compensation paid for doing client work will no longer be enough to drive the lawyers to go above and beyond the work assigned to them. A relationship based purely on monetary rewards and delivery of work becomes transactional. While competitive compensation remains important, leadership teams need to invest in creating a sense of purpose in their teams – offering opportunities for growth and building a culture where lawyers feel valued and connected to the firms vision.

Chris Bull, UK / Global

Take time to think deeply, invite contributions from all levels in your firm and discuss openly what will our firm look like in 2030′? Who will still be here and who might be stepping up to lead the firm into the next decade? How different do we expect the delivery of legal services to be and what changes will we need to make to compete? What size will we need to be to succeed and how do we reach that scale? The new decade is less than 5 yearsaway and the changes you need to implement probably need to start now. 

Gerry Riskin, Anguilla, Global

You are likely experimenting as best you can with the current plethora of technological changes. Be careful not to take your eyes off the fundamentals. Remind your attorneys to focus on what clients really want. Clients want to solve business problems — not legal ones. Clients want to be updated with clear and understandable reports. Clients want value for their fee.

Joel Barolsky, Australasia

2025 is the year to go to the gym. Think about which organisational capability or muscleyoud like to strengthen that will make your firm more competitive and resilient. The muscle might be around business development – winning new mandates and clients. The muscle might be how you lead, develop and motivate your partners and staff. The muscle might be the way you operate and deliver your services. The context and needs of each firm are different. Whats your primary gym goal for 2025?

Jonathan Middleburgh, UK / Global

For the most part, stick to the knitting.  The fundamentals haven’t changed over the last 30 years and they won’t change in 2025. Clients want you to understand their business and to come up with solutions, ideally innovative ones. Continue to innovate in how you deliver timely cost-effective solutions and add value. And remember that the most talented lawyers remain at a premium and will move elsewhere if you don’t flex to their needs.

Leon Sacks, The Americas

Changes in the values and priorities of professionals taken together with the more dispersed work environment make communication an essential part of a firm’s day to day business. In 2025 ensure that a communication is a pillar of your strategy and not just a mechanism for distributing information. 

Mike White, North America

Transparency can be an important asset as part of your attorney retention value proposition. Younger lawyers become commitment phobic and transactional about their relationship with their employer when the path to partnership is cryptic and the (financial) benefits of law firm business ownership are opaque. Most law firms are doing well financially; educate your younger lawyers in concrete ways about what this could mean for them over the long term so they can have an easier time committing their career to their employer. 

Nick Jarrett-Kerr, UK / Global

In what is likely to be a turbulent year in which inhumanity of all kinds may well continue to grow exponentially, how will your firm stand up and fight for justice, fairness and equity?

Vikki Bentwood, UK / Global

Embrace the potential of AI to improve your law firms marketing strategy in 2025. From tailored content creation to smart client targeting and competitor analysis, start to understand how your team can use AI tools to boost your firms marketing.

Yarman J Vachha, Singapore, Hong Kong, Kuala Lumpur

In this day and age of increasing costs, tight legal budgets and pressure on fees, it is incumbent on MPs and COOs to look at improving their internal hygiene and realisation rates rather than pushing up their fee rates and fees to paper over and pay for their internal inefficiencies

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Chris Bull
Author

Edge Principal is a strategy, operations and change consultant who has established himself as one of the leading advisors to legal businesses in the dynamic and innovative UK market, as well as working in the US and internationally. He has built a reputation as a legal market pioneer and innovator, having worked for all four of the Big Four accounting/consulting firms, been one of the first partner-level chief operating officers at a law firm and overseen some of the largest global legal process outsourcing deals at ALSP Integreon. Europe: [email protected]

Jonathan Middleburgh
Author

Edge Principal consults on senior human capital issues and coaches senior legal talent in both law firms and legal departments. A former practicing lawyer who is also trained as an organisational psychologist, Jonathan has a wide range of experience helping law firms and legal departments to develop their senior legal talent so as to maximise business outcomes.

Gerry Riskin
Author

Edge Founder & Principal specializes in counseling law firm leaders on issues relating to the evolution of the structure and management of their law firms and the architecture of competitive strategies.  He has served hundreds of law firm clients around the globe from small boutiques to mega firms including working with the largest law firms in the world.  Gerry is still a Canadian but has resided on the Caribbean Island of Anguilla, British West Indies for more than 25 years.

Email Gerry at [email protected] or text or call him at +1 (202) 957-6717

Leon Sacks
Author

Edge Principal is a trusted international executive with over 30 years’ experience in consulting and law firms. He is based in Miami and currently advises such firms on business strategy and operations with a focus on the Americas. He has worked extensively in Latin America and is fluent in Portuguese and Spanish. Contact: [email protected]

Bithika Anand
Author

Edge International Principal advises on India-specific growth and business initiatives. She is an honourary consultant to the Society of Indian Law Firms (SILF), where she works with the organisation and its members advising and assisting in complying with best-industry practices. Nipun Bhatia, who contributed to the article, is Vice-President, Strategic Management & Process Redesigning at Legal League Consulting.

Mike White
Author

Edge Principal was a practicing attorney for seven years prior to founding and operating two enterprise software companies — Sirius Systems (sold 1997) and MarketingCentral (sold 2007). He owned and managed ClientQuest Consulting, LLC for 10 years serving law firms. He holds an AB in History from Duke University and a JD from Emory University School of Law.

Nick Jarrett-Kerr
Author

Edge Principal LL.B is a specialist adviser to law firms and professional services firms worldwide on issues of strategy, governance and leadership development as well as all-important business issues facing firms as they compete in difficult market conditions. In the last twelve years, he has established himself as one of the leading UK and international advisers to law firms. He has been involved full-time in professional service firm management for over twenty years.

Joel Barolsky
Author

Edge Principal is managing director of Barolsky Advisors, Senior Fellow of the University of Melbourne and creator of the Price High or Low smartphone app designed to help with pricing projects. He is a specialist adviser to managing partners, boards, executive teams and practice group leaders on issues of strategy, strategy implementation, culture, governance, organisation design, remuneration and capability development.

Vikki Bentwood
Author

Edge Principal is an accomplished consultant with 25 years of experience in strategic marketing and business development for independent law firms worldwide. She has held senior positions in British and international law firms, successfully growing departments and implementing new marketing technologies.

Yarman J. Vachha
Author

Edge Principal is based in Singapore with four decades of experience in the professional services industry globally. He has run global legal business across Asia, Australia and the Middle East. He is a subject-matter expert in improving profitability, operations, remuneration structures and governance within law firms. Asia: [email protected]