Edge International

Operational Effectiveness Insights

Client Expansion & Client Teams: An Essential Tool in the Growth Toolbox

Client Expansion & Client Teams: An Essential Tool in the Growth Toolbox

Law firms often struggle with cross-selling due to barriers like poor client intelligence and internal resistance, requiring a strategic approach to expand relationships and capture new opportunities.

The rise of the fractional CMO

The rise of the fractional CMO

Unable to afford a full-time CMO? Then a fractional CMO might just be the answer.

A Network Leaders Checklist

A Network Leaders Checklist

As the world changes and emerges from a generational crisis there is an increasing need to work together and form affiliations as there is inevitably strength in numbers and diversity. I believe that we will see much consolidation in the legal markets in the next few years. Those in existing Networks or Affiliations will be well served to review their arrangements and to take stock of “what they want to be” in the new world.

Law Firm Resilience in a Crisis: Practical Guidance for Action (A Four-Part Series)

Law Firm Resilience in a Crisis: Practical Guidance for Action (A Four-Part Series)

A compilation of the four-part “Law Firm Resilience” series focusing on: Financial Resilience; Operational Resilience; Commercial and Client Resilience; and People Resilience.

Law Firm Resilience in a Crisis: Part Four – People Resilience

Law Firm Resilience in a Crisis: Part Four – People Resilience

Periods of crisis, with sudden disruption to normal working life, create massive potential obstacles to engaging and supporting your people. This requires firms to make some rapid changes.

Law Firm Resilience in a Crisis: Part Three – Commercial and Client Resilience

Law Firm Resilience in a Crisis: Part Three – Commercial and Client Resilience

How you work and communicate with clients in times of crisis is the ultimate test of both your firm’s immediate adaptability and its long-term resilience.

Law Firm Resilience in a Crisis: Part Two – Operational Resilience

Law Firm Resilience in a Crisis: Part Two – Operational Resilience

Smarter, faster responses are essential to operating during a crisis, as is restructuring to compete in the new market reality.

Law Firm Resilience in a Crisis: Part One – Financial Resilience

Law Firm Resilience in a Crisis: Part One – Financial Resilience

In times of crisis, financial decisions need to be made quickly – but they need to be made in context and in line with a clear strategy and direction.

How to Run a Remote Working Meeting

How to Run a Remote Working Meeting

Effective meeting organizers will get ahead of tech-challenged users, set timed agendas, start on time and follow proven protocols for efficient meetings with remote work forces.

Operational Reviews in Law and Professional Services Firms

Operational Reviews in Law and Professional Services Firms

Drawing on my two decades of experience in managing and consulting with international and local law firms across the Asia-Pacific region and the Middle East, I have created a three-part video to provide insights into the nature of independent operational reviews, explaining why all firms should consider embarking on these periodically and pointing out some […]