Creating a “Communication Engine” through Legal Project Management
Communication lapses are far more than simple misunderstandings or irritations: in the highly complex world of the modern legal transaction, they can derail a major project and fatally damage the lawyer-client relationship. Legal project management practices and principles can revolutionize the way lawyers and clients talk to each other and among themselves.
As communicators, most lawyers — especially those in law firms — tend to think they stand at the apex of the human communication food chain and that they are far superior to non-lawyers in their communications skills. If you’re not sure, just ask them.